Thank you to all our customers and guests for attending the ABB Customer World 2018 – Australia event. We hope you found the conference interesting, insightful and beneficial.
ABB Customer World – Australia
15 March 2018, Melbourne Convention Centre
From Innovation to Transformation
From the world’s biggest internet user base, to the increasingly wide adoption of intelligent manufacturing equipment, to the latest in renewable energy integration technologies, digital transformation is becoming a driving force for the industrial upgrading and productivity enhancement of Australian companies.
Australia’s electricity market is the longest geographically connected power system in the world. It generates around 200 terawatt hours of electricity annually – about 80% of Australia’s electricity consumption. With a focus on energy affordability, reliability, security and sustainability, new technologies and renewables will significantly shift the dial on how Australia provides energy supplies in the future.
ABB Customer World 2018 brings together professionals from utilities, industries, transport and infrastructure for a premier educational and collaboration event at the Melbourne Convention Centre, Australia. We’ve built an event experience to deliver you an innovative look at new ideas, trends and technologies that will impact the way your company moves forward in a rapidly changing business landscape.
Throughout the day and at the evening ‘cocktail reception’, connect and collaborate with peers, industry leaders, ABB’s experts and technology partners.
Writing the digital future takes ability.
ABB Ability™ is our unified, cross-industry digital capability – extending from device to edge to cloud – with devices, systems, solutions, services and a platform that enable our customers to know more, do more, do better, together.
ABB Ability connects our customers to the power of the Industrial Internet of Things and, through our services and expertise, goes further by turning data insights into the direct action that ‘closes the loop’ and generates customer value in the physical world.
Transforming electricity networks
How to achieve 50% renewables energy without comprising grid stability
Australia’s National Electricity Market is the longest geographically connected power system in the world. It generates around 200 terawatt hours of electricity annually – about 80% of Australia’s electricity consumption. With a focus on energy affordability, reliability, security and sustainability, new technologies and renewables will significantly shift the dial on how Australia provides energy supplies in the future.
This key plenary session will provide a lively debate about how to achieve 50 percent renewable energy without compromising grid stability. The session will initiate a discussion about the policy setting, the role of technologies and behavioural change needed to deliver affordable, reliable energy and help Australia grow its economy and meet its international commitments to emission reduction.
Afternoon – Concurrent Workshops
Utilities: Improve asset performance and grid resilience – going digital
Electricity and water transmission and distribution grid operators now have a serious challenge of improving operational performance against a backdrop of ageing assets, ageing workforce and increased customer and stakeholder expectations. This has resulted in them taking up digital transformation as a critical business process within the organisation.
This workshop explores initiatives and solutions that help utilities tread their digital transformation journey.
Mine of the future, today
In the new age of digitalisation, ABB is at the forefront of the world’s most exciting technological advances in mining control systems and remote operations, thanks to our ABB Ability™ digital offering.
In this workshop, ABB will share its experience designing and delivering an automated truckless mine which has the lowest cost per tonne in South America. We will also outline how a similar ABB Ability automated solution has improved productivity and created the most efficient underground mine in Europe. These fully automated operating mines demonstrate that the digital mine of the future is here, now.
How ABB Ability™ can address rising production costs and help increase throughput in the Food & Beverage sector
Price competitiveness and customer responsiveness are critical to Australian and New Zealand food and beverage manufacturers to retain their premium position in export and domestic markets.
Food and beverage manufacturers need to re-evaluate and optimise all aspects of their facilities, to reduce energy consumption, and increase productivity along their value chains.
This practically focused workshop will explore the latest ABB Ability™ solutions that help manufacturers address rising energy costs, improve productivity and manage information effectively.
The digital services revolution is here – collaborate, predict and optimise 24/7
What does the Fourth Industrial Revolution mean to your assets and operations and the way they are operated, serviced and maintained? What does it look like to move from traditional services, like reactive breakdown and preventative maintenance, to a world where all equipment, systems and devices are securely connected globally 24/7?
Let us show you how we have integrated traditional services that industry is familiar with to the ‘future of service’ that is now available via ABB Ability™.
Grid stabilisation – enabling the energy transformation to a low carbon electricity supply system
As renewable energy penetration increases, both utility scale and decentralised, integrating these new distributed energy resources into the energy market becomes more critical, to ensure that the power system remains reliable, and network investments are optimised.
This workshop will examine scenarios on how to achieve 50% renewable energy contribution, and the implications for grid stability.
Participants will be able to contribute and learn the value proposition of different energy storage systems, and understand the role that microgrids will play in resolving the Finkel trilemma.
Making sustainable transport go further
Across transportation sectors, operators are struggling with how to optimise asset management given what are often isolated systems and data storage.
ABB Ability™ provides the services and solutions that integrate systems on land, sea and air. From collaborative operations to remote monitoring, motion forecasting and energy management, ABB Ability enables transport providers to know more do more, do better, together.
Standardisation of building automation controls in the digital age
2018 will see the introduction of the Australian and New Zealand Technical Specification SA/SNZ TS ISO/IEC 14543.3, a direct text adoption of the International Standard. This will provide a reference of a building automation specification for the first time in Australia and New Zealand.
ABB i-bus® KNX ensures compliance with this new Technical Specification, allowing true convergence of various building controls to provide an optimum solution of energy management, energy efficiency, occupant safety and comfort.
This workshop will explore how the new technical specification will assist building designers to achieve the best solution for a building’s automation control requirements.
Technology & Solutions Showcase
Key market sectors including energy, transport and manufacturing are experiencing transformational journeys as new technology and digitalisation such as artificial intelligence predictive analytics and automated technologies are redefining operations.
The Technology & Solutions Showcase is designed to maximise the customer experience. From control systems, instrumentation and smart motors to the world’s most comprehensive power systems offering – and much more – the showcase covers products, systems and services across multiple sectors. These technologies are designed with a common goal: to improve efficiencies, lower operating costs and enhance competitive advantage for our customers.
Throughout the day and at the evening cocktail reception, connect and collaborate with peers, industry leaders, ABB’s experts and technology partners.
ABB Australia Managing Director
“We’re excited to bring our industry-leading digital solution offering, ABB Ability™, to Australia. ABB’s massive installed base of connected devices and systems, as well as four decades of industrial digital leadership, have given us unparalleled domain expertise. When combined with advanced network connectivity and the latest digital technologies, we can help unlock superior customer value.”
ABB Australia Managing Director
- Gain access to industry leaders focused on maximising asset and operational performance
- Be inspired by new ideas, trends and technologies that could positively shape and transform your operations
- Learn from thought leaders about new technologies, practices and emerging standards
- Delve deeper into new strategies and innovations that improve data visibility and optimise your operations
- Visit ABB’s Technology & Solutions Showcase to see demonstrations, the latest in ABB Ability™ technology and solution advances
- Engage with the larger ABB organisation to uncover the innovations of tomorrow
- Connect and network with peers and industry experts
Who Should Attend?
No matter where you are on your transformation journey – starting out, in the thick of it or a seasoned expert – ABB Customer World 2018 will deliver inspiration, actionable tactics and expert knowledge.
This event is designed for executives, senior managers, department heads, functional leads and engineers, technicians and electrical contractors across all sectors including power and water utilities, renewables, resources, manufacturing, food and beverage, transport, infrastructure, data centers, and commercial and residential buildings.
ABB Customer World 2018 will be held at the Melbourne Convention Centre, which is situated right next door to the Pan Pacific Hotel and adjacent to the Melbourne Exhibition Centre.
Address: 1 Convention Centre Place, South Wharf.
ABB Customer World will be held on Level 2 on the west side of the venue, closest to the DFO South Wharf and Pan Pacific hotel.
Please follow the directional signage within the venue. A venue map has been provided below as a guide. The location of ABB Customer World is highlighted with the ABB logo.
Melbourne Convention Centre
Parking and Hotels
There are several parking options within close proximity to the Melbourne Convention Centre as listed below. Please refer to the map for parking locations and pricing can be found on the link below.
MCEC Basement Carpark
Siddeley Street Carpark
South Wharf Retail Carpark
Montague Street Carpark
Crown Casino Carpark
Below is a list of hotels that are within walking distance to the Melbourne Convention Centre. For the convenience of our delegates we have negotiated rates at 3 hotels close to the Melbourne Convention Centre. Booking details are provided below.
Also refer to the map showing these and other hotels in the vicinity. Please contact the hotels directly to make your booking.
1-5 Spencer Street
Melbourne VIC 3008
Ph: +61 3 9648 2777
Crowne Plaza Melbourne has offered a special rate of $240 per night for guests attending ABB Customer World 2018 – Australia (room only), subject to availability.
The hotel is located at 1-5 Spencer Street, Melbourne, just a 5 minute walk across the river to the Melbourne Convention and Exhibition Centre. The hotel overlooks the Yarra River, and is only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafes and markets.
To access this special rate, please book using the link below or contact Reservations during business hours Monday to Friday on 03 9648 2709 or email Reservations at email@example.com and quote the booking code ABX.
Cancellations must be made 24 hours prior to the booking date or full room rates apply.
**Please note: Credit cards are required to guarantee all reservations**
Holiday Inn Melbourne on Flinders
Holiday Inn Melbourne on Flinders has offered a special rate of $250 per night for guests attending ABB Customer World 2018 – Australia (room only), subject to availability.
The hotel is located at 525 Flinders Lane, a short 5-10 minute walk from the Melbourne Convention and Exhibition Centre.
To access this special rate, please book using the link below. Simply select the dates you would like to stay and follow the prompts to create your reservation.
Feel free to contact the In House Reservations Team if you prefer to create your reservation via phone on +61 9612 5759 or email: firstname.lastname@example.org, Please quote the group code ‘ABB’ when contacting the hotel.
Cancellations must be made 48 hours prior to the booking date or full room rates apply.
** Please note: Credit cards are required to guarantee all reservation**
525 Flinders Lane
Melbourne VIC 3000
Crown Towers & Crown Metropol
8 Whiteman St,
Southbank VIC 3006
Queensbridge St & Whiteman St,
Southbank VIC 3006
Ph: +61 3 9292 6211
Crown has offered 10% off the best rate of the day at either Crown Towers, Crown Promenade or Crown Metropol for guests attending ABB Customer World 2018 – Australia.
To access the special rate, please book using the link below and follow the steps provided.
Step 1 Go to crownhotels.com.au
Step 2 Select “Check Rates” located top right corner
Step 3 Choose destination
Step 4 Choose hotel
Step 5 Enter check in and check out dates, number of rooms and number of adults
Step 6 Click “Check Rates”
Step 7 Click “Add Code” event10
Step 8 Select “Promo/Corporate” from the drop down options
Step 9 Type event10 and select “Add”
Step 10 Select “Book” on your preferred room type and complete your booking details
*Terms and conditions
Bookings are subject to availability at time of reservation.
Some blackout periods or limited availability may apply to special event periods and public holidays.
Advance bookings required.
Discount is available at Crown Towers Melbourne (excluding Villas), Crown Metropol Melbourne and Crown Promenade Melbourne.
Maximum of up to 10 rooms per booking.
A 24 hour cancellation policy applies.
Guests must be 18 years of age or older.
All reservations must be guaranteed with a valid credit card at time of booking (please note this does not constitute payment).
No further discounts apply.
Not to be used in conjunction with any other offer.
Service fee of 1.5% applies to accounts settled by credit card.